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Frequently Asked Questions
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- Health and Safety
- Teacher Training
- Classes
- Licence
- Ordering - Shopping - Delivery
- Terms and Conditions
Health and Safety
- Who should NOT take part in a Tri-Fly fitness Class?
Anyone with the following conditions:
Pregnant or within eight weeks of giving birth
Glaucoma or eye conditions
Heart problems
High or low blood pressure
Diagnosed back problems
**It is best to contact us for more information or if you are concerned** - If I have a back injury with Tri-Fly Fitness fix it?
If you have a known injury of any kind you must seek the advice of your doctor before taking part in the class. We reserve the right to ask for a doctors note. While Tri-Fly Fitness is wonderful for decompressing and realigning the spine of a healthy back, it is not suitable for those with existing injuries - How much weight can the swing take?
The swing can take up to 95kg, 210lb or 15 Stone. The fixings are able to with stand 1000lb. - Will the swing fall?
If the swing has been correctly installed as per our instruction the swing will not fall or break - Can I fall from the swing?
Tri-Fly Fitness instructors are highly trained in health and safety, spotting techniques and more. The great design of the swing means that you can alter the height so that it is lower to the floor. All moves are broken down so that there is time taken over positions reducing the risk of falls. All classes have optional mats.
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Teacher Training
- Who can become an instructor of the Tri-Fly Training
methods?
Any one can be come an instructor with our online training program as it teaches you every thing from anatomy, physiology and fitness to positions and sequences.
If you wish to take part in the face to face course you will need a formal fitness certification or qualification that includes anatomy, physiology and warm up and cool down techniques. Please contact us for more information. - What is involved?
Home study and practice. Completion of workbook. Theory test and a practical test. - How long does it take?
The online course can take as long or as short as you like. It depend when you can fit in the training around your work and family commitments. It can take from around three weeks to three months to complete. The face to face course has an element of home study and two days practical workshop. Where is the training?
We have courses all over the world or you can choose to complete your course online. Please contact us for further information. - Can I cancel the course, move dates or transfer the course
to a friend?
If you receive access and log on to the online course or you receive your manual we are unable to refund your course. If you do not log on or have yet to receive your manual you can be refunded in full. You can transfer dates of your course to the next available date for a fee of £40. You can not transfer your course to another person. More..... - How can I become a training provider?
You will need to become a licence holder and gain your wings. Please contact us for more details. - I have paid for the online course but haven't received a
username or password.
Please make sure you have checked your spam or junk folder and you have your spam settings to accept us. Also please check to see if you have used the correct email address with no spelling mistakes or a different email address to the one you are trying to log in with. Please contact us for further assistance.
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Classes
- Who are the class for?
The classes are for healthy people over the age of 16 years - Do I need experience?
You do not need any experience in yoga or fitness. - Do I get my own Swing?
Yes you do. - What should I wear?
It is better to cover the arms and legs so the following are more suited to Tri-Fly Fitness:
Long sleeved or short sleeved top
Unitard
Leggins
Yoga pants
Tracksuit - What shouldn't I wear?
No tanks tops or vest
Oils, lotions or fake tan
Jewellery
Clothing with hanging items
Heavy make-up
Long nails and nail Jewellery - What should I bring?
We supply everything you need but if you would like to bring your own mat and water that's fine with us. - How long is the class?
The classes vary depending on instructor and style. 1hour-1.5 hour classes - What do we do in a class?
We warm up, build strength, flexibility and perform choreography using the swing - Is the class dangerous?
Every form of exercise has an element of danger to it. We minimise the risks by using spotting, matting and highly trained instructors. - Can I get a refund, change my dates or transfer my class to
a friend?
You can cancel classes with a full refund two weeks prior to the course or class commencement. Within two weeks no refunds will be given. You can change the dates of your course or class up to 14 days before commencement. Within 14 days no refund will be given. If courses are purchased each class must be taken weekly and if a class is missed the class is forfeit. Classes can not be transferred to friends or family. More..... - What kind of work out will I get?
Tri-Fly works the whole body improving, balance, flexibility cardio fitness, strength and agility. Giving the added benefit of gently decompressing and realigning the spine. The swing helps to relax and support muscles building a core to die for!
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Licence
- What is a Tri-Fly Licence?
The licence allows the instructor to become part of the Tri-Fly network. This give them access to continued training and skills development. The Tri-Fly wings system, their classes listed on the - Who can purchase one?
A licence is open to any instructor that has successfully completed their Tri-Fly Fitness training. - Why should we get a Licence?
The Tri-Fly Licence makes you part of the Tri-Fly Family giving you access to ongoing training, chorography, discounted swings and merchandise, you classes listed on the Tri-Fly website and to become a Tri-Fly Aviator.
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Ordering - Shopping - Delivery
- Is it safe to shop online with you?
Yes it is. We use PayPal. - How long is delivery?
If items are in stock please use the following guidelines:
UK Mainland - 3-5 Days
UK Islands - 5-7 Days
Europe - 5-7 Days
USA/Australia/Worldwide - 14-21 Day - Will I receive a receipt?
Yes you receive a receipt online and with your Item - Can I change my delivery address?
Yes please email us your invoice number as soon as you have purchased your item. Addresses can not be changed if the item has already been dispatched. - I don't have a PayPal account?
You can still use your credit card with PayPal. If you are still experiencing problems please contact us. - Can I return my Item?
As long as the item has been unused and is still in its original packaging we will accept returns. Postage must be paid by the buyer and no refund will include postage.
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